History of the Relo Group
The first company in Japan to commercialize relocation services
When the Relo Group was founded 32 years ago, Japanese transferees had a lot of concerns.
The new overseas assignment or domestic transfer boosted their motivation, but a large number of transferees faced problems dealing with their own houses. To many of these individuals, their houses were the greatest asset in their lives, and they had taken out large loans to pay for them. In response to this dilemma, many companies began to support transferees by introducing "internal house leasing system" to lease their houses to other employees within the company.
However, this system brought an unending stream of complaints. "The senior employee who lived in my house messed it up" some lamented, "but I cannot really say anything. I had no choice but just deal with it." Others complained about the rent, saying "The rent is too low to cover my loan payment."
To avoid those problems, some transferees hired local real estate agents to find tenants and received satisfactory rents. The tenant took a good care of the house. However, many transferees coming back to Japan often complained "When I asked the tenant to vacate the house, the tenant refused to go. They won't give me back my house."
At that time, many transferees who owned houses were facing similar problems. "There has to be someone who can solve the problem of what to do with their vacated houses. Otherwise, they won't be able to work free from care and anxiety." To meet this demand, Masanori Sasada, the founder of the Relo Group, launched the first relocation services in Japan.
Since then, the Relo Group has managed more than 100,000 houses.
A provider of comprehensive support for corporate housing
Over the years, we have developed relationships with corporate clients through our relocation house rental management services for overseas and domestic transferees. We then discovered another major problem faced by Japanese companies: the management of corporate housing.
By that time, the number of units that companies would rent and provide as corporate housing to their employees was quite large. A lot of time and effort were needed to handle the burdensome tasks of managing them. They had to process the contracts for each unit rented and provided, and take care of internal procedures for paying initial costs such as deposits, key money, or agents' commissions. They also had to confirm the vacated units were returned in their original state.
Therefore, we started to provide total outsourcing services by subleasing leased corporate housing, instead of just providing outsourcing services for document and payment processing.
Currently, we manage more than 100,000 units through our leased corporate housing management service. Our success over the years has firmly established our position as the "true corporate-housing agent."
Japan's first employee fringe benefit service provider
In working to meet the housing needs of Japanese companies, we realized there was a significant gap between the range of employee fringe benefits provided by large companies and those of small and medium-sized enterprises.
Large companies had gorgeous leisure facilities at popular tourist spots, and their employee benefit programs allowed their employees to use fitness clubs and other facilities whenever they wanted. These benefits were seen as the privileges of only employees at large companies, and considered to be a type of second salary. While the overwhelming majority of employees in Japan worked for small and medium-sized enterprises, there was no similar fringe benefit program for them. Thus, we launched Japan's first fringe benefit outsourcing service "to fill the gap between large companies and small and medium-sized enterprises."
Today approximately 8,500 companies use our service, enabling more than 4.5 million workers and their families to enjoy the same level of fringe benefit programs as those offered by large companies. In addition, we have also enlarged the range of service menus to meet different needs. We now offer more than 20,000 menus, including childcare support and nursing care of families, as well as leisure facilities and fitness clubs.
Firm support for the global expansion of Japanese companies
With the globalization of the Japanese economy rapidly accelerating in recent years, more and more companies are calling on our broad international relocation services in addition to our existing relocation house management services.
These requests have led us to handle all the burdensome tasks that come with assigning transferees overseas, including visa applications, arranging vaccinations, moving to a different country, and storage space. This fiscal year FY2016/3, we have handled the outbound relocations of 5,000 households.
The Relo Group is now active in North America, China (Shanghai and Beijing), Thailand, India, UK, Mexico, and Brazil. Our overseas operations support companies and transferees to help make the transition smooth. We are the only relocation service company in Japan that can provide one-stop seamless relocation services, from preparing to move abroad to coming back home.
- Nihonkensou, Inc. established
- Company's name changed to Nihon Relocation Center, Inc.
Japan's first relocation service launched (Practical foundation of the Relo Group)
- Company's name changed to Nihon Relocation, Inc.
Relocation International (U.S.A.), Inc. established
- Relocation Finance, Ltd. (now Relo Financial Solutions Ltd.) established
- Japan's first fringe benefit program outsourcing service "Relo Club" launched
- Total living support service for senior individual membership "From Now Club" launched
- Listed on the JASDAQ Securities Exchange
- Fukurikosei Club Kyushu Co., Ltd. established
- Fukuri Kousei Club Chubu Co., Ltd. established
- On-line relocation support service for transferees "Relo Net" launched
Fukuri Kousei Club Chugoku Co., Ltd. established
- Changed to holding company structure (upon company demerger)
Company's name changed to Relo Holdings, Inc. and Relocation Japan, Ltd. and Relo Club, Ltd. spun off
- Relo-X Communications, Ltd. established
- Taiwan Relo Club Co., Ltd. established
- Relo Create, Ltd. established
Japan's first full outsourcing service using a subletting scheme for leased company housing management "Reliance" launched
- Relo Real Estate Investment Advisor, Ltd. (now Relo Estate, Ltd.) established
- Japan's first total support service for overseas transfer operations launched
- Relo Vacations, Ltd. established
Japan's first point-based timeshare resorts "Point Vacation Relo" launched
- Relocation Expat Service, Ltd. (now Relocation International, Inc.) established
- REDAC, Inc. (now Relo Redac, Inc.) acquired and made a consolidated subsidiary
- Relo Club, Ltd. merged with Relo-X Communications, Ltd.
- Capital alliance with Nihon Housing Co., Ltd.
- World Resort Operation, Inc. established
- Relocation International (Shanghai) Co., Ltd. established
- TOHTO Co., Ltd. acquired and made a consolidated subsidiary
- Listed on the Second Section of the Tokyo Stock Exchange
- Listed on the First Section of the Tokyo Stock Exchange
- Company's industry classification on the Tokyo Stock Exchange changed from the "real estate industry" to the "service industry"
Nippon Euro Movers, Ltd. (now Relo TransEuro, Ltd) acquired and made a consolidated subsidiary
- Bestus Group acquired and made consolidated subsidiaries
- Nakamichi Group acquired and made consolidated subsidiaries
- JAPANESE ASSISTANCE NETWORK, INC. acquired and made a consolidated subsidiary
- Diamond Jutaku Group acquired and made consolidated subsidiaries
- OG Travel Co., Ltd. (now Relo Club Travel Co., Ltd.) acquired and made a consolidated subsidiary
Space Management Co., Ltd. acquired and made a consolidated subsidiary
- Panasonic Excel International Co., Ltd. (now Relo Panasonic Excel International Co., Ltd.) acquired and made a consolidated subsidiary
- Relo-X Communications, Ltd. changed name to Relo Club, Ltd.
- Daikou Group acquired and made consolidated subsidiaries
- Room Group acquired and made consolidated subsidiaries
- Yoshida Fudosan Co., Ltd. acquired and made consolidated subsidiaries
- Sinwa Co., Ltd. acquired and made consolidated subsidiaries
- Relo Holdings, Inc. changed name to Relo Group, Inc.